Contact Us At Mountain View Pet Resort

Bailey and Luna at front desk

By Phone at 603-632-4401

By Email at mvpr4401@gmail.com

Please note that emails are normally answered within 24 hours. If you have not heard back within that time frame, please call. Your emails and calls are important to us!

Hours For Daycare, Boarding, Tours

Daycare

Full Day
Monday - Friday: 7 AM - 6 PM

dogs relaxing in chair

Boarding

Pick-up & Drop-off Times

Monday - Friday: 9 - 11 AM or 3 - 4 PM
Saturday: 8 - 9 AM or 2 - 3 PM
Sunday: 8 - 9 AM or 2 - 3 PM

Facility Tours

Once a reservation is made, we are more than happy to schedule a tour as well as a complimentary 2 hour transition visit for you dog(s) to get to know us. This will be scheduled upon request 2 weeks prior to boarding date.

 

Deposit and Cancellation Policy

50% deposits are required on all reservations.

Mountain View Pet Resort in snow

Due to the high demand for our services and the last-minute cancellations/no-shows, we have implemented the following Cancellation/deposit/no-show policy.

Customers are often disappointed when requesting a room with us as we are usually booked. Cancellations made within days or even hours of the scheduled arrival make it difficult to fill that spot. The cancellation policy allows us to offer the room to another customer with advance notice. Without advance notice, it allows us to be compensated 50% for the loss in revenue.

Cancellations made LESS than 30 days before the start of the stay, forfeit the deposit entirely. Cancellations made MORE than 30 days before the start of the stay will have their deposit credited to their account to use toward their next stay.

We appreciate your understanding of this policy.